Frequently Asked Questions
This page answers the most common questions about Sort It Out. For full details on what we offer, visit our Services page. For scheduling, cancellations, and session details, visit our Contact page. To learn more about our company and organizing approach, visit our About page.
Can’t find what you’re looking for? Contact us, and we’ll help.
Getting Started
What is Sort It Out?
Sort It Out is a professional organizing company that helps people declutter, simplify, and create functional organizing systems for their homes and lives. Learn more about our team and approach on our About page.
Who is Sort It Out for?
Sort It Out is for anyone who wants their home to feel easier to manage. We work with busy families, professionals, seniors downsizing, and anyone dealing with clutter or life transitions.
How do I get started?
The first step is contacting Sort It Out to schedule a consultation. You can reach out through our Contact page.
What areas do you serve?
Sort It Out serves clients throughout Washington, DC, Northern Virginia, and Maryland. You can view the full list on our Service Areas page.
What types of spaces do you organize?
We organize most areas of the home, including kitchens, closets, bedrooms, basements, garages, home offices, and playrooms. For details, visit our Services page.
Pricing and Plans
How much does Sort It Out cost?
Pricing depends on the scope of your project, the size of the space, and the level of hands-on support needed. To request current rates and scheduling availability, contact Sort It Out through our Contact page.
Do you offer packages or multi-session plans?
Yes. Sort It Out can structure projects across multiple sessions depending on your space and goals. Package details are discussed during the consultation.
Do you provide organizing products like bins, labels, and containers?
Yes. Sort It Out can recommend organizing products and incorporate them into your project if needed.
Will you shop for organizing supplies for me?
Yes. Supply shopping can be included in your project plan, depending on your needs and timeline.
How much should I budget for organizing supplies?
Supply budgets vary by space and system type. Many projects require minimal supplies, while others benefit from bins, drawer inserts, or shelving upgrades.
Process and Timelines
What happens during an organizing session?
A typical session includes sorting, decluttering, creating categories, and setting up a system that fits your use of the space. Sort It Out will guide decisions and help implement the plan in practice.
How long does an organizing project take?
Project length depends on the size of the space and the extent of decluttering needed. Many projects take multiple sessions, especially for garages, basements, or whole-home work.
Do I need to declutter before you arrive?
No. Sort It Out can help you declutter during the session and guide you through decision-making step by step.
Do I need to be home during the session?
It depends. Many clients prefer to be present for decision-making, but some projects can be completed with limited involvement once goals are established.
What should I do to prepare before the session?
You do not need to pre-clean or pre-organize. It helps to identify your main goals and any specific frustrations you want to fix.
Do you help with downsizing?
Yes! Sort It Out can help clients reduce clutter and simplify before a move, retirement transition, or lifestyle change.
Moving, Packing & Unpacking
Do you offer packing services?
Yes. Sort It Out offers packing services to help clients prepare for a move in an organized and efficient way.
Do you offer unpacking services?
Yes. Sort It Out offers unpacking services and can help set up functional systems in your new home so you feel settled faster.
Can you help organize a home after a move?
Yes. Post-move organizing is one of the most common reasons clients hire Sort It Out.
Results, Expectations, and What to Expect
What results can I expect?
You can expect a more organized, functional space and a clear plan for maintaining it. Sort It Out focuses on systems that work in real daily life, not just short-term cleanup.
Will you do the work, or just tell me what to do?
Sort It Out provides hands-on organizing support. We help you sort, declutter, set up systems, and physically organize your space.
Do you take donations away?
Yes. Sort It Out can help coordinate donation drop-offs and removals based on the project plan and item volume.
What happens to the items I decide to get rid of?
Items can be sorted into donation, trash, recycling, or keep categories. Sort It Out helps you make decisions and create a clear exit plan. We aim to recycle, donate, and repurpose as much as possible to reduce waste and give back to the community.
What if I feel overwhelmed or embarrassed about the clutter?
This is common. Sort It Out works with clients in a respectful, non-judgmental way and focuses on progress, not perfection.
Do you handle extreme clutter?
Sort It Out can handle large and overwhelming organizing projects. If a situation requires specialized services beyond professional organizing, we will recommend the next steps.
Policies
What is your cancellation policy?
Sort It Out’s cancellation and rescheduling policies are explained during scheduling. For current terms, contact Sort It Out through our Contact page.
Do you offer refunds?
Refund terms depend on the service booked and timing. Sort It Out confirms payment and refund policies at the time of booking.
What payment methods do you accept?
Accepted payment methods are confirmed when scheduling your session.
Security and Privacy
Is my information confidential?
Yes. Sort It Out treats client information and home details as confidential.
Do you share client information with third parties?
No. Sort It Out does not sell or share client information beyond what is necessary to provide services.
What information do you collect?
Sort It Out typically collects contact details and project-related information needed for scheduling and organizing services.
Comparisons and Clarifications
How is Sort It Out different from other organizers?
Sort It Out focuses on practical, real-life systems built around how clients actually live. We offer hands-on help, structured organizing, decluttering, and support through major transitions such as downsizing and moving. Learn more on our About page.
Is Sort It Out affiliated with a franchise or national brand?
No. Sort It Out is an independent professional organizing company serving the Washington D.C. metro area.
What Sort It Out is NOT
Sort It Out is not a cleaning service, moving company, or interior design firm. We specialize in professional organizing, decluttering support, and functional home systems.